Privacy Policy

Effective Date:04/29/2026

At iStream Furniture (“iStream”, “we”, “us” or “our”), we respect your privacy and are committed to protecting the personal information you provide to us through our website, Meta lead forms, email, phone, WhatsApp, and other business communications.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Who We Are

iStream Furniture is an office chair manufacturer based in Foshan, China, serving distributors, project buyers, importers, retailers, and business customers worldwide.

Company Name:Foshan Istream Furniture Co., Ltd

Website: https://istreamfurniture.com

Email:simone@istreamfurniture.com

Phone / WhatsApp: +8617328073462

Address: 5th Floor, Building F, No.5, Dunshang Avenue, Shazui Industrial Zone, Longgao Road, Jiujiang Town, Nanhai District, Foshan City, Guangdong Province, China

2. What Information We Collect

We may collect the following information when you contact us, submit an inquiry, request a quotation, download a catalog, or fill in a lead form:

Full name

Company name

Email address

Work email address

Phone number / WhatsApp number

Country / region

Business type

Planned purchase quantity

Product interests

Shipping destination / destination port

Any other information you voluntarily provide in your message or inquiry

We may also collect limited technical information when you visit our website, such as:

IP address

Browser type

Device type

Pages visited

Date and time of visit

Referral source

3. How We Collect Information

We collect information when you:

Submit a form on our website

Submit a Meta / Facebook / Instagram instant form

Contact us by email, phone, or WhatsApp

Request a catalog, quotation, or product information

Visit and interact with our website

4. How We Use Your Information

We use your information for the following business purposes:

To respond to your inquiries

To send product catalogs, quotations, and pricing information

To communicate with you about products, orders, samples, OEM requests, and business cooperation

To understand your product needs and prepare suitable offers

To improve our website, products, and customer service

To follow up on sales opportunities and business requests

To comply with legal or regulatory obligations where applicable

5. Meta Lead Ads and Instant Forms

If you submit your information through a Meta lead form, including Facebook or Instagram instant forms, we may use that information to contact you regarding:

K3 office chair inquiries

Product catalogs

FOB quotations

OEM / private label requests

Sample arrangements

Business cooperation

Your information submitted through Meta forms will be treated in accordance with this Privacy Policy.

6. How We Share Information

We do not sell your personal information.

We may share your information only when necessary with:

Our internal sales team

Customer service or business support staff

Website hosting, IT, or technical service providers

Logistics, shipping, or export-related partners where necessary

Legal, regulatory, or government authorities where required by law

All such sharing is limited to what is reasonably necessary for business operations or legal compliance.

7. Data Retention

We retain your information only for as long as necessary to:

Respond to your inquiry

Provide quotations or product information

Manage ongoing business communication

Maintain our business records

Comply with legal obligations

If you would like us to delete your information, you may contact us using the details below.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, disclosure, or alteration.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

Request access to your personal information

Request correction of inaccurate information

Request deletion of your information

Withdraw consent to certain communications

Object to certain uses of your information

To make a request, please contact us using the details below.

10. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve user experience, analyze website traffic, and understand how visitors use our website.

You can control cookies through your browser settings. Disabling cookies may affect some website functions.

11. Third-Party Links

Our website or communications may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

iStream Furniture

Email:simone@istreamfurniture.com

Phone / WhatsApp: +8617328073462

Website: https://www.istreamfurniture.com